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A Trusted Opportunity for Youth Development in South Africa
The First National Bank (FNB) 12-Month Learnership Programme is one of South Africa’s most sought-after career pathways for young people who aspire to build a future in banking, finance, customer service, digital innovation, and business operations. This programme is available across all nine provinces, ensuring that talented youth—regardless of location—have equal access to skills development and employment opportunities.
FNB, a division of FirstRand Bank Limited, has a long-standing reputation for innovation, financial inclusion, and empowering the youth through accredited training programmes. As a bank trusted by millions, FNB’s learnerships are designed to deliver real industry experience, accredited qualifications, and career advancement.
1. What is the FNB 12-Month Learnership Programme?
The FNB Learnership Programme is a structured 12-month training initiative that combines:
- Theoretical learning (SETA-accredited classroom or online training).
- Practical workplace experience at FNB branches, call centres, or head offices.
- Monthly stipend to support learners financially.
- National Certificate in Banking or Business Administration (NQF Level 4 or 5, depending on programme).
Learners gain practical exposure in areas such as:
| Area of Focus | Description |
| Client Services | Assisting customers with transactions, account queries, and banking solutions. |
| Sales & Banking Products | Promoting bank accounts, loans, savings products, and financial literacy. |
| Digital & Online Banking | Supporting customers using the FNB App, online banking, and self-service platforms. |
| Business Operations | Administrative tasks, documentation, compliance, and branch operations. |
| Credit & Risk Management | Assessing loan applications, verifying financial documents, and reviewing risk factors. |
2. Who Can Apply? (Minimum Requirements)
To maintain fairness and quality, FNB uses strict eligibility criteria. Applicants typically must:
- Be a South African citizen with a valid ID document.
- Be between the ages of 18 and 34.
- Have a Grade 12 (Matric) certificate with:
- Mathematics / Mathematical Literacy
- English (Home Language or First Additional Language)
- Be currently unemployed and not enrolled in any other learning programme.
- Have no criminal record or fraudulent activities.
- Be willing to work full-time for 12 months.
- Have good communication skills, customer service orientation, and basic computer literacy.
Bonus advantages:
- Tertiary education (NQF Level 5–7) in Finance, Business, IT, or Accounting.
- Prior volunteering or part-time work experience.
- Disability applicants are strongly encouraged, as FNB promotes inclusivity under Employment Equity (EE).
3. Provinces Where FNB Learnerships Are Available
FNB runs programmes in all provinces, usually in partnership with SETAs and internal training academies:
- Gauteng (Johannesburg, Pretoria)
- Western Cape (Cape Town, George)
- KwaZulu-Natal (Durban, Pietermaritzburg)
- Eastern Cape (Port Elizabeth, East London)
- Free State (Bloemfontein)
- Mpumalanga (Nelspruit, Witbank)
- Limpopo (Polokwane, Thohoyandou)
- Northern Cape (Kimberley)
- North West (Mahikeng, Rustenburg)
Each region may advertise different on-branch positions such as Teller Learnerships, Call Centre Learnerships, Digital Banking Internships, or Business Banking Support roles.
4. Benefits of Joining FNB’s Learnership Programme
| Benefit | Details |
| Monthly Stipend | Helps cover transport, meals, and personal expenses. |
| Accredited Qualification | Learners gain an NQF-aligned certificate recognised by the banking and finance industry. |
| Real Work Experience | Exposure to real customers, financial systems, and business decisions. |
| Mentorship & Coaching | Learners are guided by experienced bankers and branch managers. |
| Improves Employability | Many learners are absorbed into permanent FNB roles after completion. |
| APPLY | FNB.co.za |
5. How to Apply for the FNB Learnership Programme (Step-by-Step Guide)
- Visit the FNB or FirstRand careers website
Search for “Learnership” under Early Careers / Graduate Opportunities. - Create an online profile
Upload your ID, Matric certificate, CV, and proof of address. - Select your province and learnership category.
- Complete the application form
Provide contact details, academic history, and background information. - Assessment stage
Applicants may be required to complete:- Psychometric tests (numeracy, literacy, problem-solving).
- Digital aptitude assessments.
- Situational judgement tests.
- Interview stage
Shortlisted candidates are invited for virtual or in-person interviews with HR representatives or branch managers. - Medical & background checks
FNB verifies identity, criminal records, and qualifications. - Signing the Learnership Agreement & Contract
Successful applicants sign a formal SETA contract, employment agreement, and confidentiality documentation.
6. Tips to Increase Your Chances of Selection
- Make sure your CV is professional and free of spelling errors.
- Highlight customer service, teamwork, and communication skills.
- Show passion for banking, financial education, or customer experience in your motivation letter.
- Practice interview questions such as:
- “Why do you want to join FNB?”
- “What does good customer service mean to you?”
- “Describe a time you solved a problem under pressure.”
- Be punctual and professional during interviews.
- Dress formally if attending in-person interviews.
7. Career Paths After Completing the Learnership
Many students secure permanent roles at FNB or other banks. Career paths include:
- Bank Teller / Client Services Consultant
- Sales and Service Banker
- Call Centre Agent (FNB Contact Centre)
- Relationship Banker (Personal or Business Banking)
- Collections & Credit Analyst
- Forex and Investment Banking Support
- Digital Banking Assistant
- Fraud Detection & Risk Analyst
Some graduates continue to study further through FNB Bursaries, UNISA, or online banking courses while working.
10. Frequently Asked Questions (FAQs)
1. Is the FNB Learnership paid?
Yes, learners receive a monthly stipend.
2. Do I need work experience?
No, beginners with no experience can apply.
3. Will I get a permanent job?
FNB does not guarantee employment, but many learners are absorbed full-time.
4. Can I apply if I have a disability?
Absolutely. FNB supports inclusive employment and encourages applications from youth living with disabilities.
5. When do applications open?
Recruitment usually happens between January and June, but positions are sometimes available year-round.
Final Thoughts
The FNB 12-Month Learnership Programme is more than just a job opportunity—it is a stepping stone to a future career in South Africa’s dynamic financial sector. Whether you come from a small town or a big city, this programme provides the training, mentorship, and confidence to grow professionally and personally.
By applying with passion, preparing thoroughly, and showing commitment, you can be one of the many young South Africans who proudly start their careers at FNB.