SALARY CENTRE REQUIREMENTS
DUTIES R849 702- R1 000 908 per annum( Level 11), all Inclusive package Bhisho Matric with an NQF position 6/7 National Diploma/ Degree as recognised by SAQA in ICT- related field. minimal of three( 3) times’ experience as Assistant Director in the field ICT Service office operation. The assiduity instrument, Microsoft Certified Azure Fundamentals will be an added advantage.
The instrument test will be administered to campaigners considered suitable for the post before an offer of employment is made. A valid motorist’s licence. crucial capabilities Creative Allowing, Problem Analysis, Self- Management, Team Membership, Technical Proficiency Chops Public Service Budgeting and Financial Management; Communication and Information Management; customer Focus and Responsiveness; Managing Interpersonal Relations and Resolving Problems; Planning and Organising; ICT Service Management and/ or ICT Project Management.
Excellent donation chops. Attention to detail. Excellent Communication skill( written/ verbal). Expert digital knowledge chops in the Microsoft 365 Fundamentals, Azure Fundamentals, and Microsoft Security, Compliance, and Identity Fundamentals. Capability to work long hours. particular attributes Excellence, Integrity, Responsiveness, Inclusivity, Creativity & Innovation, and Professionalism. apply and maintain ICT service agreements – align IT- enabled services and service situations with departmental requirements and prospects.
Publish and maintain live IT- enabled services in the service canons. Define and prepare service agreements grounded on the options in the service canons. apply and maintain ICT suppliers – manage it- related services handed by all types of suppliers consummately use the SITA Transversal andnon-transversal contracts and their operations in different procurement scripts. Optimise conditions with input from SITA accredited suppliers. Formalise and manage the supplier relationship for each supplier.
Manage, maintain and cover contracts and service delivery. apply and maintain an ICT quality operation system – establish a quality operation system( QMS). Focus quality operation on guests – Manage the business needs and prospects for each business process, IT functional service and new results. Communicate client conditions and prospects throughout the business and IT association. Survey client views on business process and service provisioning and IT result delivery. apply and maintain ICT vacuity and capacity – balance current and unborn requirements for vacuity, performance and capacity with cost-effective service provision Assess vacuity, performance and capacity of services and coffers to insure that cost- maintainable capacity and performance are available to support business requirements and deliver against SLAs.
produce vacuity, performance and capacity nascences for unborn comparison. Identify important services to the enterprise, chart services and coffers to business processes, and identify business dependences . Review trend analysis reports relating any significant issues and dissonances, initiating conduct where necessary, and icing that all outstanding issues are followed up.
Address diversions by probing and resolving linked vacuity, performance and capacity issues. apply and maintain ICT functional process controls – continually assess, cover, and operate the prosecution of the ICT functional process conditioning and affiliated controls, grounded on departmental threat, to insure that the processing controls are aligned with departmental service delivery needs and that information processing is valid, complete, accurate, timely, and secure( i.e., reflects licit and authorised business use). Manage the ICT functional places, liabilities, situations of authority and isolation of duties demanded to support the ICT functional process objects.
Authorise access to any information means related to ICT functional information processes, including those under the guardianship of the business, IT and third parties. Manage ICT functional process exceptions and crimes and grease their correction. Include escalation of ICT functional process crimes and exceptions and the prosecution of defined corrective conduct.
ENQUIRIES NOTE POST 09/131 Mr N. Mhlawuli at 0767836993/ Ms Nomthandazo Xesha at 0605844059/ Ms. N. Nxoko at 0836532050/ Ms A. Mpuhlu at 0604729836. For eRecruitment enquiries Youth campaigners are encouraged to apply.
